Sorenson (formerly CaptionCall)


Remember when phone calls were fun? It was a way to connect with people you care about, make plans, check things off your to-do list, and get answers quickly…before hearing loss made the phone frustrating.

You can enjoy using your phone again with no-cost phone call captioning. It creates accurate live captions of your phone conversations and voice messages so you can read along on screen and be confident you’re getting every word.

Sorenson offers two options to use our caption phone service:

  • CaptionCall by Sorenson for captions on your home phone
  • Olelo by Sorenson for real-time mobile captioning on your smartphone or tablet

You can use either — or both — at no cost if you have hearing loss that makes captions necessary to use the phone.

Both CaptionCall and Olelo support English and Spanish call captioning as well as an English or Spanish user interface.


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